Solution Specialist - Banking Sales

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.  If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. 

Jack Henry is currently seeking a Solution Specialist to join our team. The Solution Specialist is responsible for partnering with Sales Representatives to actively drive and engage in the sales process for our core banking software and services offerings. They must be able to articulate technology and product positioning to both business and technical users. They will work closely with the sales team, internal business development and operations teams and ensure complete customer satisfaction through all stages of the sales process. They are also responsible for guiding product strategy, identifying market trends and competitive analysis.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Springfield, MO; Monett, MO; Allen, TX; Lenexa, KS; Cedar Falls, IA; Birmingham, AL; Charlotte, NC; or Louisville, KY.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.  

What you’ll be responsible for:

• Interacts with prospective and existing financial institution customers to determine their needs and strategic direction and advises on solutions to help them achieve their objectives.
• Provides product expertise and resources to Sales. Participates in strategic sales engagements, product demonstrations and requests for proposals. Articulates product strategy and promotes the offering.   
• Researches and identifies customer needs and market trends, and articulates findings in the form of product enhancements and requirements. 
• Researches competitor products and maintains competitive comparisons and evaluations.  Plays proactive role in product planning and design to ensure the product is differentiated from competitors in the marketplace and incorporates latest technologies.    
• Collaborates with Marketing to establish, enhance or distinguish product placement within the competitive arena.  Develops product profiles, competitive analysis, presentations, demos, white papers, and product updates.
• Develops business plans and product positioning in the marketplace.  Provides strategic guidance to address product weaknesses.
• Advises on pricing strategies.
• May perform other duties as assigned.

What you’ll need to have:

• Minimum of 5 years of sales experience and/or with Jack Henry Banking software.
• Experience with one of the following: Teller and Teller Capture suite, including 4|sight, OutLink item processing, Synapsys CRM, or jhCall Center.
• Must be able to travel up to 40%.

What would be nice for you to have:

• Bachelor’s degree.
• Jack Henry Platform experience.
• Proven success presenting technology as a business solution.
• Proven success selling in complicated sales surroundings with both technical and business buyers.
• Strong selling and sales aptitude.
• Strong communication and customer interaction skills.
• Effective verbal, written and presentation skills.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offercomprehensive benefitsdesigned to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration.  Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate.  Visit ourCorporate Sustainabilitysite to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.