RPG Support Programmer

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Our Card Processing Solutions team is seeking a Programmer Analyst to join their team. In this role, you will provide programming support for existing software enhancements by working directly with both customers and internal teams. As a Programmer Analyst, both troubleshooting and debugging skills will be used extensively. To be successful in this position, you must have a proven track record showing: excellent customer service skills, the ability to multi-task, and success working within a team environment.

We are committed to reducing impact and providing excellent customer service and quick resolutions should issues arise. The Programmer Analyst will be an integral part of meeting our commitments. We work closely with the development, QA, install, and Release teams allowing the opportunity for advancement.  This position may be worked remotely within the United States. 

What you’ll be responsible for:

• Develops programming code for new and/or existing software enhancements. 
• Devises block diagrams, logic procedures and prepares flowcharting.
• Troubleshoots and debugs existing code.
• Tests code and fixes to ensure quality.
• Develops conversion and system implementation plans; implements newly created code and fixes into existing software.
• Provides programming support for various interfaces.
• Keeps customers informed of all enhancements, troubleshooting, and fixes; may assist the customer in determining if and how system enhancements may improve process flow and business function.   
• Creates all programming documentation; may include defining the system and functional requirements of the product.
• May complete project bids and/or work effort estimates. Interacts with customers to gather system requirements. 
• Perform other duties as assigned. 

What you’ll need to have:

• Minimum of 2 years of experience in programming in RPG.
• Able to prioritize and juggle multiple tasks.
• Able to work extended hours as business needs dictate.
• Ability to work on-call rotations.

What would be nice for you to have:

• Associates or Bachelor’s Degree in CIS or data processing field is preferred.  
• Excellent communication and customer interaction skills.
• Experience in a financial institution is preferred.
• Knowledge of Turnover Change Management System preferred.
• Excellent organizational and time management skills.
• SQL experience is preferred.                      

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment 

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity 

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.