Infrastructure Engineer (Mid-Senior Level)

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. 

Our Infrastructure Core Services teams are focused on delivering compute, network, data, secrets management, and workload orchestration in the cloud. The core teams spearhead the migration of workloads from on-premise data centers to GCP. We partner with our infrastructure platform teams to deliver pipelines, identity, observability, tooling, and security within the platform. We partner with product engineering teams to build performant, scalable, and secure services that are responsible for transactions, payments, deposits, transfers, auth, and platform integrations.

We want our organization to be one that supports, challenges, and motivates you to build strong, dynamic connections with your coworkers. We promote a hard working, highly communicative, flexible, and transparent culture. How well work integrates with your life is an important quality of a healthy individual and organization. In the world of remote work that is always on and always connected, we pay attention to providing margin and space for the things you hold dear.

This position may be worked remotely from any Jack Henry office or anywhere within the United States, with the exception of California. The salary range for this position is $103,000- $160,000. This posted salary range reflects the minimum and maximum base pay we reasonably expect to offer for this role at the time of posting. Actual compensation may vary above or below this range and is subject to change in the future. Individual pay is determined by a variety of factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, performance, work schedule, travel requirements, sales or revenue targets, and overall business needs and affordability. Travel up to 5% for team meetings may be required.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).

What you’ll be responsible for:

• Plan, design, and build the core infrastructure systems used by Jack Henry's development and engineering teams.
• Debug critical production infrastructure issues that may impact multiple sites and services, digging deep to find root causes and prevent recurrence.
• Focus on site state and health with the discipline that allows us to easily and automatically move workloads to avoid failure.
• Use your software development expertise (Go, Python, etc.) to build and enhance platform solutions that improve developer velocity and enable our customers to ship features faster.
• Act as a proactive collaborator and emerging leader, championing software engineering best practices and helping guide other engineers in areas like design and coding standards.
• Work directly with engineering teams to understand their priorities and emerging needs to prioritize solutions that keep pace with product development.
• Take ownership of complex technical challenges and drive them to completion
• May perform other job duties as assigned.

What you’ll need to have:

• Minimum of 4 years of experience in software development, DevOps, or Infrastructure as Code.
• Hands-on experience deploying and managing applications in Kubernetes.
• Practical experience in declarative service infrastructure environments, specifically using Terraform.
• Experience in an AWS, Azure, and/or GCP cloud environment.
• Programming experience in Go, Python, or Rust. 
• Experience designing and implementing monitoring, logging, and tracing solutions (e.g., Prometheus, Grafana, Datadog, or OpenTelemetry)
• Familiarity operating in a Unix/Linux shell.

What would be nice for you to have:   

• Bachelor’s degree preferred. 
• Proficiency building and scaling custom Kubernetes controllers and operators.
• Experience managing production environments in Google Cloud Platform (GCP).
• Experience with Service Mesh technologies (e.g., Istio, Linkerd).
• Experience with implementing and scaling relational databases, in-memory data structure stores, and streaming data pipelines (e.g., AlloyDB, Memorystore, Pub/Sub).
• Familiarity with the left side of the Agile manifesto and operating within various methods of implementation.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.