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Applications Engineer III

Location: United States

Workplace Type: Remote

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overview

At Jack Henry, our implementation and support teams serve as a vital link between our business and financial institutions we support. They are tasked with ensuring seamless communication, providing expert guidance on system functionalities, and delivering training to our clients. In these positions, adeptness at juggling multiple projects, coupled with strong communication skills and dedication to exceptional customer service, will be key to maintaining our industry-leading position in software implementations.

Our implementation and support teams use their expertise to convert critical data for our financial clients, with a significant portion of work involving either remote or on-site technical assistance. It is critical that our implementation and support associates can successfully and swiftly address issues within service level agreements and have proactive involvement in project timelines will directly contribute to our team's efficiency and our clients' satisfaction. Success in these roles not only drives departmental performance, but also bolsters Jack Henry's reputation as a trusted partner in the financial sector.

  • Full Time
  • 0-75% Travel

success profile

What makes a successful Applications Engineer III at Jack Henry? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Communicator
  • Detail-Oriented Savvy
  • Problem Solver
  • Results-Driven
  • Team player

our culture

At Jack Henry, you'll find a collaborative and supportive environment where your ideas are valued, and your contributions are recognized. We empower our associates to make a real impact on the company and the industry. We offer a comprehensive training and development program to help you stay up-to-date on the latest technologies. We are proud to be a company that embraces diversity, equity, inclusion, and belonging.

our benefits

  • Generous 401(k) Plan Matching Contributions

  • Healthcare

  • Paid Time Off (PTO) and Paid Holidays

  • Tuition Reimbursement

  • Flexible Scheduling

  • Culture of Balance

Explore Benefits

Applications Engineer III

Job Function Engineering, Engineering Careers, IT Infrastructure and Support, Technology and Product United States Workplace Type Remote Travel 0% Date posted 06/30/2026 Job ID 17161
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At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.  If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. 

The Engineer III, Applications, under general supervision, focuses on adapting and customizing existing software to solve specific problems or meet identified specified needs. This position participates in all phases of the software development cycle: concept, technical design, prototype, code development, testing, and various technology product specifications and implementations. 

This position may be worked remotely within the United States, with the exception of California. 

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). 

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.  

What you’ll be responsible for:

  • Works on configuring, integrating, and tailoring existing software products to solve identified business problems or to suit a client's requirements. 
  • Responsibilities may include implementing, configuring, and providing support for software applications, as well as training users on how to use them effectively. 
  • Participates in information gathering meetings with clients to determine the client’s needs, business goals, and desired outcomes. 
  • Gathers and researches information; confirms specifications, standards, and changes required to make or improve a product; and reports or presents information and new ideas to be implemented into new and existing services, products, or equipment. 
  • Consults and works with management and multiple departments within companies such as customer service, support, and development, ensuring customer specifications and needs are met. 
  • Solves problems and provides assistance to other departments by answering questions about the technical functionality; provides technical support for solutions. 
  • Troubleshoots issues and will often work across product and organizational lines to achieve optimal resolution.
  • Serves as liaison between the company and customers.
  • Conveys customer feedback to technical design and engineering staff.
  • May perform other job duties as assigned.  

What you’ll need to have:

  • Minimum of 4 years of experience as a Window Server Administrator.
  • Experience with IIS Certificates.
  • Basic Networking Experience.

What would be nice for you to have:

  • Bachelors degree.
  • Some Project Management experience.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration.  Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate.  Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.  

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