Senior Contracts Analyst
At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.
Jack Henry is seeking a Senior Contracts Analyst to join our centralized Procurement team and manage the end-to-end lifecycle of vendor agreements, real estate documentation, and other procurements. In this role, you will handle the daily sourcing, drafting, redlining, negotiation, and execution of master service agreements, statements of work, service agreements and formal contract amendments or terminations. You will drive core operational processes by leading Request for Proposals (RFPs), proactively managing renewal timelines, and maintaining total data integrity within company repositories. Success requires close daily collaboration with internal business units, external suppliers, and Procurement team members to resolve contract clarifications, purchase order setups, and invoice inquiries. Qualified candidates should possess relevant experience along with demonstrated expertise in contract interpretation, vendor management, and analytical reporting.
You will join a deeply experienced team that provides robust, hands-on onboarding across systems and workflows through both in-person and Microsoft Teams training. This full-time salaried position operates on a standard Monday through Friday Central Time schedule, requiring strong self-management to fulfill responsibilities effectively. Periodic travel to a designated hub may be required for team collaboration depending on location, though travel is minimal for day-to-day operations. Finally, this role provides high organizational visibility and clear long-term career growth into Procurement leadership or related business functions such as Finance, Strategic Sourcing, and Facilities.
This position is a hybrid role requiring at least 1 day per week in any of the following office locations: Allen, TX / Overland Park, KS / Monett, MO or Springfield, MO.
What you'll be responsible for:
- Retrieve and analyze data and present reports to management for use in supporting billing and contracts business objectives.
- Evaluates daily, weekly, monthly, etc. production data for trend analysis and recommends process improvements.
- Evaluates internal controls, communications, risk assessments, and maintenance of documentation of policies and procedures in order to adhere to company requirements.
- Monitors contract and billing process changes and distributes necessary information to implement changes to various departments and internal policies.
- Develops and maintains an organized, methodical documentation system for communicating, implementing, and managing new and existing contract and billing data.
- Performs compliance reviews of various applications.
- Develop and maintain forecasting models to support strategic initiatives.
- May assist management in preparing for examiner and auditor on-site visits.
- Serve as contacts/billing subject matter expert on various projects.
- Conducts meetings with management and department leads to assist in improving contract entry process between Operations and Finance.
- May perform other duties as assigned.
What you'll need to have:
- Must have a minimum of 6 years combination of experience in any of the following categories: supporting and handling contracts related to facility operations, hardware, software and/or experience partnering with vendors or internal business partners to support full life cycle contract management.
- Experience with requisitions, purchase orders, general sourcing and procurement best practices.
- Must have effective communication skills.
- Strong experience analyzing data to input and create presentations.
- Experience in executing presentations.
- Must posses strong organization skills; detail-oriented and be able to work collaboratively and independently per business needs.
- Strong customer service skills in being able to support various business units across the organization and external vendors.
- Must have intermediate MS Excel experience (pivot tables, diagrams, charts).
- You may have up to 10% occasional day trip or overnight travel to support business needs.
What would be nice for you to have:
- Bachelor’s degree.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
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