Jack Henry Payments Product Owner Manager
At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.
The Payments Product Owner Manager will manage, mentor, and coach the Product Owner team in their pursuit of delivering quality increments of value to their customers.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Louisville, KY.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you’ll be responsible for:
- Works daily with both Product Owners and Stakeholders to maximize their effectiveness in their respective Scrum roles.
- Collaborates with other managers to establish strategic plans and objectives.
- Participates in Scrum ceremonies including (but not limited to) reviews, refinements, and stakeholder meetings.
- Uses these ceremonies to identify Agile coaching opportunities across all teams.
- Participates in corporate development of methods, techniques, and evaluation criteria for projects, programs, and people.
- Participates in the prioritization of the organizational backlog with consideration to revenue, timing, team loading, security, and compliance.
- Supports our teams in delivering quality working software each sprint. Applies pressure wherever needed and provides support for continuous improvement.
- Lead by example by being an active stakeholder in all product delivery work and strategic objectives.
- Participates in planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
- Manages departmental structure, workforce planning, career development, training, planning, and budgeting.
- Performs onboarding, termination, objective setting, performance appraisals, coaching, and pay reviews.
- May perform other job duties as assigned.
What you’ll need to have:
- Bachelor’s degree.
- Previous experience in a Product Owner role for a software development team that utilized Scrum principles, practices, and theory.
- Minimum of 7 years of experience in software development.
- Previous leadership experience.
What would be nice for you to have:
- First level Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) required; advanced levels desirable.
- Certified Agile Leader (CAL) desirable.
- Pragmatic Certified Product Manager (PCPM) desirable.
- Excellent knowledge of Agile approaches including Scrum, Kanban, XP, and FDD.
- Excellent knowledge of Microsoft Office suite of products and services
- Proven experience with Agile techniques including User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, and Agile Games.
- Demonstrates a focus on quality, value, MVP, and the problem being solved.
- Leverages previous Product Owner experience to coach and mentor the Product Owner team.
- Demonstrates ability to deliver quality product enhancements, features, and projects.
- Able to meet aggressive deadlines and handle multiple complex projects.
- Excellent leadership, organizational, decision-making, communication, and analytical skills.
- Able to use independent judgment to plan, prioritize, and organize a diversified workload.
- Excellent people management skills.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
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