Sales Development Representative II

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

Under moderate supervision, the Sales Development Representative (SDR) is responsible for outbound prospecting, lead development, nurturing and qualification, setting sales appointments for the Account Executives, and maintaining accurate records in the Customer Relationship Management (CRM) system. 

The at target compensation for this position is between $90K-$100K. This is a combination of base salary, commissions and bonus.

This is an in-office position within the Charlotte, NC office.

What you'll be responsible for: 

• Calls on Sales Executive (SE) identified prospect accounts to schedule sales calls for the SE. 
• Identifies ideal customer profile based on the specific initiatives. 
• Completes outbound calling, using prepared talk tracks and impromptu responses. 
• Creates outbound messaging to prospective buyers. 
• Initiates contact with prospects via LinkedIn. 
• Builds and maintains good working relationships with prospects and peers. 
• Collaborate with Jack Henry Sales Executives to identify opportunities for collaboration. 
• Build and maintain good internal working relationships with Sales and Marketing Leaders and Associates. 
• Reports weekly activities and progress against goals to Supervisor, Sales Development 
• Actively participates in team meetings and training sessions, internal sales & marketing department meetings and other required corporate meetings. 
• Maintain accurate data in our CRM system. 
• Composes sales correspondence in response to client or prospect inquiries. 
• May perform other duties as assigned.  

What you'll need to have: 

• Minimum 18 months of sales, marketing or banking experience.
• Bachelor’s degree.

What would be nice for you to have: 

•  Have a basic understanding of the Financial Technology (FINTECH) industry and/or experience working in and/or selling to US based Financial Institutions.
• Proficiency with using Microsoft Office applications, especially Outlook, Word, and Excel.
• Has problem-solving capabilities and a demonstrated advanced knowledge of field. 
• Strong, effective written and verbal communication skills and decision-making skills.
• Ability to analyze and report on data.
• Ability to prioritize duties and respond and resolve questions in a timely manner.
• Ability to work with and maintain confidential materials.
• Applies acquired job skills and company policies and procedures to complete work assignments and tasks. Work assignments are generally routine in nature; uses learned techniques and procedures for decision making. Exercises limited judgment within defined procedures and practices. 

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.