Cloud Infrastructure Apprentice

Our Cloud Core Infrastructure team isn't just managing servers; WE are the navigators of a massive, shifting ocean of data, compute and artificial intelligence. We maintain the "vessels" (GKE clusters), the "charts" (Terraform), and the "treasure vaults" (HashiCorp Vault) that keep Banno afloat.

We’re looking for a part-time apprentice who doesn't just want to "work in tech," but someone who hears the call of the open sea; the vast, unexplored potential of the deep.

You’ll be working 20-30 hours a week, joining the team in our Slack channel, and helping us make our platform resilient, scalable and awesome.

Responsibilities: 

• Watchkeeping: Monitoring our GKE and Dataflow horizons for any sign of trouble using Datadog and Honeycomb.
• Maintaining the Rigging: Using Terraform to make sure our cloud resources are sturdy and well-labeled.
• Securing the Cargo: Learning the art of secret management within HashiCorp Vault to keep our keys out of the wrong hands.
• Ship’s Log: Helping us document our discoveries so the next explorer knows the way.

What You'll Need to Have: 

If you don't have these yet, don't sweat it—we’ll teach you how to use them. But it’s a bonus if you’ve seen them before:

• Currently enrolled in a graduate or under-graduate program.
• Navigational Scripting: A bit of Golang or Python to help automate the rowing.
• Container Craft: Experience with Docker or Kubernetes (knowing your way around a Pod).
• The Blueprinting: Familiarity with Terraform or other ways to chart the sea.
• Data Handling: Exposure to the big vaults like MongoDB, Spanner, or BigQuery.

You Possess

Insatiable Curiosity: You are the person who asks "why?" until you hit the bedrock. You don't just want to fix a broken pipeline; you want to understand the physics of the failure.

The Spirit of Exploration: You view a complex Terraform plan or a massive BigQuery dataset not as a chore, but as a map of a new world. You are comfortable feeling "lost" for a moment while you find the right path forward.

A Love for the Sea (and its Systems): You appreciate that infrastructure is a living ecosystem. You value the stability of the tides and the discipline required to keep a ship (and a platform) "Bristol fashion"—organized, clean, and ready for a storm.

Resilience in the Gale: When a Spanner node lags or a Dataflow job hits a reef, you stay calm. You’re a problem-solver ready to weather the choppy seas.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.