The Data Center Facilities Critical Systems Engineer, Senior Advisor acts independently as enterprise-level technical authority for data 

center facilities, providing strategic oversight and expert guidance for critical infrastructure and long-range capacity 

planning. This role operates with high autonomy to ensure resiliency, compliance, and fiscal optimization of data center 

environments while aligning facilities strategy with future growth and organizational objectives. By leveraging expert 

judgment and cross-functional influence, the Senior Advisor serves as a trusted partner to executive leadership and a 

primary mentor for technical teams, driving operational excellence across the global portfolio.

This is a hybrid position requiring onsite work 2-3 days a week in Branson, MO with regular travel to other Jack Henry data centers and facilities. Working hours will be flexible based on need and the position will require on call hours.

• Serves as the primary technical authority and senior advisor to leadership on data center strategy,  infrastructure planning, and long-range capital/capacity forecasting.
• Leads the planning, design, and optimization of enterprise facilities to ensure scalability, resiliency, and cost efficiency while aligning with enterprise-wide technology and security objectives.
• Establishes and governs global standards, performance metrics (KPIs), and safety policies for facility  operations, maintenance, and building code compliance.
• Ensures all systems and processes meet or exceed regulatory, environmental, and safety requirements, acts as  the lead partner for internal and external audits.
• Partners with Finance/Procurement to develop and manage complex operating and capital budgets  (OpEx/CapEx), performing deep-dive analysis on total cost of ownership (TCO) and lifecycle equipment replacement.
• Evaluates financial reports and operational data to identify trends, mitigate risks, and recommend corrective  actions for budget variances or optimization opportunities.
• Acts as the highest-level authority during critical incidents and emergencies; provides on-call advisory support  and leads cross-functional crisis communication to executive leadership.
• Orchestrates post-incident reviews and root cause analysis (RCA) to drive corrective actions and integrate  "lessons learned" back into operational standards. 
• Oversees the performance of internal teams and external providers, ensuring service level agreements (SLAs)  and contractual obligations are strictly met.
• Influences cross-functional partners without direct authority to ensure facilities' priorities are synchronized with  business continuity and enterprise goals.
• Mentors and coaches peers to strengthen technical depth, operational readiness, and succession planning  within the facilities organization.
• May perform other job duties as assigned. 

• Minimum of thirteen years of experience in related field.

• Construction management or facilities management experience preferred.