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Senior Performance Automation Engineer

Job Function Engineering Location Remote Workplace Type Hybrid Travel 5% Date Posted 11/15/2023 Job ID 13650
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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 


This is a hybrid position that requires you to come to the office 1 day per week. The remaining time you may work remotely from home. 


What you’ll be responsible for:

  • Analyzes, designs, develops, and maintains automated scripts (functional & Nonfunctional) and manual regression test plans for a variety of interfaces.  Develops automation frameworks consisting of functional libraries while adhering to coding standards.
  • Schedules and conducts testing, submits testing reports and issues to development for correction, tests corrected code and tracks defects.
  • Work closely with the project team and verify features are meeting or exceeding the defined performance goals during the project Testing.
  • Collection of metrics and troubleshooting using tools such as DataDog, splunk, NJMon on AIX/Linux and Windows/SQL Server Profiling tools
  • Building workload models, NON-Functional Requirements definitions, Load Profiles to simulate various scenarios etc
  • Provide actionable corrective recommendations for discovered performance issues.
  • Documents test progress and results. Prepares reports and presents results as needed.
  • Fulfills load testing requests and sets up appropriate load testing monitors on servers.  Executes and analyzes load tests, and reports to product team members.
  • Assists in planning, scheduling and implementing automation projects.  Monitors automation projects and ensures that projects are completed on schedule and within budget.  Performs evaluation of products and systems and determines candidates for automation.
  • Serves as team liaison to ensure that all targets and requirements are met. 
  • Analyzes scripts and performs code reviews of automated scripts. Reports results of automated scripts in test management tools.  Provides updates on automation progress and custom reporting as requested.
  • Uses automated Quality Assurance systems to facilitate daily activities.. 
  • Develops automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing.
  • Provides training and technical assistance to members of the automation team. May assist with training on software enhancements. May cross-train and mentor less experienced QA team members.
  • May advise or recommend unit testing applications. May assist or recommend the application of a UML.
  • Keeps abreast of software industry “Best Practices” and trends and communicates new information to QA team.
  • Assists with education and training with regard to software enhancements and conveying corrections to other employees.
  • May create and maintain test libraries, databases, and test environments.
  • May assist with software changes for update or correction.
  • May assist with alpha and beta testing; prepares enhancement test plans used at beta site.
  • May create or assist with creation of manual tests.
  • May perform other job duties as assigned.

What you’ll need to have:

  • Minimum of 6 years of experience with C#/.NET and JAVA. 

What would be nice for you to have:

  • Bachelor’s Degree.
  • Solid hands-on experience in performance testing Java applications using JMeter/Visual Studio Load Test in an AIX/Linux environments and orchestrated tools such as Docker, Kubernetes and CI/CD tools such as Jenkins.
  • Proficient in Java with solid knowledge of common frameworks.
  • Strong object-oriented instincts.
  • Background in both SOAP and REST based services.
  • Familiar with TestNG.
  • Understanding of JVM, its limitations, garbage collection, etc..
  • Excellent knowledge of automated QA systems.
  • Excellent knowledge of performance test systems.
  • Understanding of complex calculations and business process lifecycle (e.g., the lifecycle of a loan…origination, participation, servicing, delinquency, shadow accounting, reporting, etc.) would be a strong benefit.
  • Familiarity with Object Orientated Design and Analysis.
  • Knowledge of and ability to perform in an AGILE environment.
  • Excellent knowledge of software development lifecycle.
  • Excellent knowledge of software testing lifecycle.
  • Able to manage the software quality certification function with accuracy and timeliness.
  • Able to review system and functional requirements and extract data to use in preparing automated test plans and scripts. 
  • Able to meet aggressive deadlines and handle multiple and complex projects.
  • Able to use independent judgment to plan, prioritize and organize a diversified workload.
  • Able to define highly complex automated test cases and scenarios.
  • Coding skills as required by automation tools utilized.


If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.


Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.


Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.


Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.  


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