Instructional Design, Summer 2019 Internship

Posted: February 6, 2019

Job ID: 15738

Job Description

About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc.® is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve more than 9,000 customers nationwide and are marketed and supported through three primary brands. We may have 38 office locations, approximately 6,400 Associates, and generate $1.5 billion in revenue, but we are one team. Join in the fun – apply to be a part of our Corporate Intern team and impact tomorrow’s technology products.
About the Program
Our 10-week, paid Corporate Internship Program begins June 3, 2019. This program offers college students the opportunity to learn through application and fully immerse in the day-to-day activities of the business unit they are working in. Throughout the program, students will build upon their current skillsets and work in a collaborative environment, while learning from subject matter experts across the organization. They will participate in projects that work toward company objectives that will result in creative solutions and inspire innovation both at JHA and across the fintech industry.

Our program kicks off with New Employee Orientation that will allow students to learn more about JHA’s award-winning company culture and three brands – Jack Henry Banking®, Symitar®, and ProfitStars®. The internship program will conclude with a trip to our corporate headquarters and a student-led presentation to JHA Associates. This showcase provides interns with an opportunity to share who they are, what they’ve learned, and what they loved most about their time with us. 

Internship Description
Jack Henry’s Customer Education Department is seeking an energetic, responsible, and hard-working Instructional Design intern to join the team. A student will be assisting in the majority of projects the Instructional Design Team is working on. Their duties will include researching, writing, and editing articles for the newsletter; creating evaluations for the training courses; updating course information; updating documentation and resources; creating job aids for the eLearning and microlearning; maintaining department spreadsheets; and assisting the graphic designer with videos.

Knowledge and Skills

  • Strong knowledge of PC, classroom environments, and MS Office Tools.
  • Excellent communication skills.
  • Able to participate in and facilitate group meetings.
  • Able to relate to customers and/or employees to ensure full understanding of company products while conveying information effectively in a training environment.
  • Able to prioritize and balance multiple objectives.
  • Demonstrates strong problem-solving skills.

Minimum Qualifications
A Student Must:

  • Attend an accredited college or university.
  • Pursue a bachelor’s degree in: Instructional Design, Professional Writing, Communications, Technical Writing, Graphic Design, or Creative Writing.
  • Have a cumulative 3.0 GPA.
  • Remain in good academic standing throughout internship.
  • Meet JHA employment requirements.
  • Be able to work up to 40 hours per week throughout the summer internship.
  • Be a junior or senior student (sophomore year completed) at the beginning of internship.
  • Meet legal requirements to work in the U.S. for an indefinite period of time.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.


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