At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

Our Tech Services Systems Operations team is thrilled to announce an opening for a System/Network Administrator II. We are seeking a candidate who excels in both collaborative settings and independent project management. The ideal applicant will be a dedicated and proactive professional, driven by a passion for innovation and process enhancement. A strong interest in emerging technologies, along with the expertise to create scripts, programs, and workflows that optimize tasks and procedures, is essential. A deep understanding of business needs and the ability to translate these into technical solutions are crucial. We foster a team culture centered on collaboration, transparency, mutual support, and collective growth, ensuring a rewarding team dynamic.

In this role, you'll be at the forefront of exploring and integrating new technologies, as well as maintaining and updating our documentation and system diagrams. Your daily tasks will involve configuration updates, scripting, and the testing and deployment of code to production servers. You'll provide crucial support by working with internal teams to enhance processes and configurations through automation. This position offers the flexibility to work remotely from anywhere in the United States.

The salary range for this position will be $60000-$90000. The salary will be based on several factors that include experience and geographical location, and set by the hiring manager.

What you'll be responsible for: 

• Designs IT infrastructure solutions. 
• Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. 
• Monitors systems for optimum performance and availability. Installs, configures and maintains systems. Troubleshoots and resolves internally reported system problems. 
• Implements and monitors corporate security policies. 
• Documents and implements system procedures, policies and events. 
• Participates in on-call 24x7 support rotation. 
• Performs essential functions required for effective system backup and restore testing. 
• Performs periodic recovery testing of DR plans. 
• May assist support groups with applications installed on various servers.
• May perform other job duties as assigned. 

What you’ll need to have: 

• Minimum of 2 years of IT experience with a focus on server and network management.
• Proficiency across various operating systems that include Windows Servers and workstations, Linux, MacOS, iOs, and Android platforms.
• Solid background with PowerShell scripting.
• Familiarity with cloud and device management solutions such as Azure, Intune, Jamf, Horizon View and SCCM.
• Ability to work in an on-call rotation that is one week every 2 months. 

What would be nice for you to have: 

• Bash and Python experience is a plus.
• Experience in UEX/DEX platforms such as ControlUp, Liquidware Stratosphere or LakeSide Systrack. 

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.