Strategic Project Manager

Are you seeking an opportunity to join a dynamic and high-performing project management team that is at the forefront of implementing game-changing projects?  If so, this position might be perfect for you! Jack Henry is hiring a Sr. Strategic Project Manager to join the Corporate Program Management Office. 

As a Sr. Strategic Project Manager, you will be instrumental in leading projects and workstreams related to our enterprise wide IT systems transformation programs. In this role, you will work closely with program management and leadership to ensure that the project’s approach, plans, and tactical execution are communicated effectively and align with the program’s vision.

This position will be working in a Hybrid project management environment, managing specific projects & workstreams that fall within a larger Customer Service Management (CSM) transformation program.  To be successful, the PM must have a deep understanding and experience executing on predictive (waterfall) and Agile project management principles, processes, and techniques.   

This candidate is comfortable in a technical domain and has demonstrated success in enterprise software implementation projects.  Experience in implementing Enterprise SaaS solutions (ServiceNow, Salesforce, Oracle, Workday, SAP, etc) is a definite plus.  

The ideal candidate will have a highly “detail oriented” mindset and strong organizational skills, with the ability to manage complex project schedules, risk/issues, and cross project/program interfaces. This candidate is a strong communicator, comfortable leading detailed technical planning sessions and developing detailed plans for tactical team level execution.   

This position will have a salary range of $113,000-135,000 based on experience and location.

What you’ll be responsible for: 

• Meticulously manage projects and workstreams associated with our CSM transformation program.
• Develop and maintain comprehensive and highly detailed plans and schedules, identifying specific milestones, and guiding the team at a tactical level through the project.
• Proactively identify and mitigate risks and issues through detailed planning, active management, and escalation as necessary.
• Maintain comprehensive, accurate, and highly detailed project artifacts, including management plans, reports, records, and team sites.
• Collaborate with the Program Manager, Project & Program Sponsor, and Executive Sponsorship to ensure project and program interdependencies are actively tracked and managed.

• May perform other job duties as assigned.  

What you’ll need to have: 

• Minimum of 6 years of experience in project management.
• Associate’s degree required.  Bachelor’s degree preferred.
• Project Management Professional (PMP) certification required.
• Must be able to travel up to 10% to attend meetings, training, and/or visits to other Jack Henry office locations.
• Experience managing enterprise caliber software implementation projects. 
• Expertise with Hybrid, Predictive and Agile project management methodologies and approaches.

What would be nice for you to have: 

• Excellent organizational skills, with the ability to focus on the details.
• Strong communication and customer interaction skills.
• Strong knowledge of Project Management tools (Smartsheet, Microsoft Planner/Project, Jira, Assana, Trello, etc.).
• Strong understanding of industry project management practices and company policies and procedures.
• Strong knowledge of Microsoft Office Products and O365. 
• Experience with Salesforce and/or ServiceNow.
• Able to identify and resolve a wide range of issues in imaginative as well as practical ways.
• Able to manage multiple projects at a time.
• Able to meet deadlines.
• Able to interact with senior internal and external personnel.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.