At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

Our Agiletics team at Jack Henry is excited to announce a new opportunity for a Senior Staff Software Engineer. This pivotal role will lead the modernization and integration of our deposit escrow accounts and sweeps programs into a streamlined, efficient group.

The escrow system is a comprehensive solution for managing various types of escrow accounts, including landlord/tenant, attorney/trust, real estate, and more. The sweeps system is designed to automate the management of cash and investment portfolios for bank customers. It processes a variety of money market security investments and supports automated sweeps between investment accounts and demand deposit accounts (DDAs). 

In this new position, the Senior Staff Software Engineer will not only review existing code but also develop cutting-edge code for our Agiletics product. This engineer will play a crucial role in revamping the Agiletics department, focusing on roadmap items, new development, and system design. Additionally, they will assist with upgrades, implementations, and support as needed.

We are looking for a quick learner who is self-motivated and detail-oriented, capable of working with multiple programming languages. This position offers the flexibility to work remotely from any location in the United States.

What you'll be responsible for: 

• Leads the planning, designing, developing, redesigning (or enhancing), and implementation of various technology products, such as specialty and other computer or industry equipment and systems. Enhances computer programs and makes recommendations to, and influences key stakeholders on additional/future enhancements. 
• Leads and directs the configuring, integrating, and tailoring existing software products to solve identified business problems or to suit a client's requirements. May proactively identify potential problems and start a conversation to explore further. Coaches less experienced peers. 
• Responsibilities may include implementing, configuring, and providing support for software applications, as well as training users on how to use them effectively. 
• Reviews technical white papers and provides guidance to team on future offerings to help people better understand the technology behind them. 
• Sits in on demonstrations and provides expertise to address complex questions from clients. May direct redesigning/refining of demonstrations. 
• Leads and facilitates information gathering meetings with clients to determine the client’s needs, business goals, and desired outcomes. May provide insights that would help shape or influence these goals. 
• Gathers and researches information; confirms specifications, standards, and changes required to make or improve a product; and reports or presents information and new ideas to be implemented into new and existing services, products, or equipment. Recommends future enhancement ideas based on experience and research. 
• Consults with management and multiple departments within companies/clients such as customer service, sales, and manufacturing, ensuring customer specifications and needs are met. Responsible for follow-up with stakeholders to ensure customer satisfaction.
• Solves problems and provides guidance to other departments by answering questions about the technical functionality of products.
• Maintains latest industry knowledge, practices, and development in the software technology field. 
• Responsible for documentation of service calls, onsite visits and inventory of all systems for our clients. 
• Perform other duties as assigned. May consult on design of new training programs. Partners with internal stakeholders.
• Perform other duties as assigned.

What you'll need to have: 

• Minimum of 13 years of technical experience in software development.
• Strong background in all versions of RPG.
• Willingness to move into and learn additional coding languages (COBOL and GO).
• Understanding of deposit escrow and sweep accounts.
• Ability to provide support for afterhours on-call rotation.
• Strong leadership abilities and able to provide mentorship to those less experienced. 

What would be nice for you to have: 

• Bachelor’s degree in computer science or software development.
• Strong background in Jack Henry Silverlake Systems. 

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.