Senior Technical Business Analyst: Wires/APIs

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

We are seeking a talented Senior Technical Business Analyst to join our Wires team as we launch and enhance a cutting-edge wire transfer product. You would work with a talented group of product owners and developers in an Agile environment, working to gather requirements and write user stories. The ideal candidate brings a strong mix of technical and functional experience, and is able to learn quickly.

This position can be based to work out of any Jack Henry office or remotely from any US location. Salary range for this position is $77-120k, depending on candidate experience and geographic location.

What you’ll be responsible for: 

• Gather, analyze, document, and drive business and technical requirements for projects, ensuring they align with company goals, team expectations and client needs.
• Provide high quality requirements according to project plans, assignments, and timelines.
• Work closely with stakeholders to understand the business needs, translate them into technical specifications, and communicate effectively with the development team.
• Analyze system processes and workflows to identify requirements and delivery expectations.
• Support triage of production issues, coordinating with the technical team to resolve them effectively and efficiently.
• Participate actively in team ceremonies, contributing to continuous team improvement.
• Collaborate with cross-functional teams to ensure alignment and seamless project execution for successful integrations.
• Regularly participate and provide high-quality, professional feedback in requirement peer review meetings. 
• Maintain excellent communications of assignments with your team and manager. 
• May perform other job duties as assigned. 

What you’ll need to have:

• Minimum of 6 years of experience as a business analyst, product owner/manager, or working in any combination of roles performing requirements gathering and process documentation.
• Experience working in an Agile environment.
• Experience in the banking, payments, or fintech industry, or working with products that process financial transactions.
• Experience with APIs and/or microservices.

What would be nice for you to have:  

• Bachelor’s degree. 
• Experience with domestic or international wires.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.