Senior Systems/Network Administrator: Directory Services

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

At ICS-Identity & Access Management (IDM), we're not just about managing data; we're about pioneering the future of secure digital identity. In an era where data protection and privacy are paramount, our IDM team stands at the vanguard, crafting robust, innovative solutions that redefine how security is perceived and implemented. As our new Systems/Network Administrator, you won't just be filling a role; you'll be embarking on a journey to shape the cutting-edge of cybersecurity and identity management. Here, every challenge is an opportunity to innovate, and every solution impacts the way businesses and individuals interact with technology. Join us in this exciting adventure where your work will not only protect data but also empower our strategic vision of a safer, more secure digital world.

Our ideal candidate is highly motivated, self-driven, and eager to learn new technologies. 

The target salary range is $85,000-125,000, depending on candidate experience and location. This position can be worked remotely from within the U.S.

What you’ll be responsible for: 

• Designs and architects IT infrastructure solutions.  
• Designs networks, such as LAN, WAN, Internet and/or data networks.
• Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. 
• Performs advanced troubleshooting of customer and internally-reported system problems.
• Writes environment security policies.
• Writes system procedure, policies and guidelines.
• Participates in on-call 24x7 support rotation.
• Manages and performs essential functions required for effective system backup and restore testing.
• Manages and performs periodic recovery testing of DR plans.
• May assist support groups with applications installed on various servers.
• Evaluates and recommends technology solutions for potential purchase to effect enhancements and efficiencies.
• Performs limited staff supervision of technical objectives.
• Assists less experienced peers.

What you’ll need to have: 

• Minimum of 6 years’ experience with Microsoft Active Directory infrastructure (DNS, Group Policy).
• Proficiency in MFA and SSO.
• Strong scripting skills in PowerShell.
• Ability to stay abreast of industry trends and technological advancements.

What would be nice for you to have: 

• Able to design, architect, and automate IT infrastructure solutions.
• Able to evaluate and recommend sound technology solutions.
• Able to troubleshoot and resolve customer problems in a timely manner.  
• Bachelor's degree in a relevant field.
• Experience managing privileged accounts.
• Experience with VBScript, bash and REST API.
• Experience with cloud platforms (AWS, GCP, Azure).
• Familiarity with NIST, PCI-DSS, and other industry frameworks.
• Certifications (CISSP, AWS, Azure, GCP).
• Experience with Splunk and/or Chronicle and strong documentation skills.
• Excellent knowledge of IT infrastructure concepts and principles.
• Excellent communication and customer interaction skills.
• Excellent verbal and written communication skills.
• Basic knowledge of products offered by JH.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.  

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