Senior Risk Analyst - Client Due Diligence & Compliance Documentation

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Our Corporate Risk and Compliance team is seeking a talented individual to take the lead on client due diligence and compliance documentation. This individual will assist our customers in preparing for their audits and controls testing, providing communication on how Jack Henry keeps them safe and in compliance. As our team grows and the volume and complexity of work in this area increase, this individual will play a crucial role. This is a highly collaborative role, and individuals will need to work closely with colleagues in different departments across Jack Henry and maintain excellent communication with clients.

This position can be based to work out of any Jack Henry office location or remotely from any US location. Salary range for this position is $62-95k, depending on candidate experience and geographic location.

What you’ll be responsible for: 

• Ensure Documentation Quality: Maintain accurate, consistent, and complete due diligence documentation in line with regulatory requirements (e.g., SOC 2, PCI) and internal standards.
• Process Improvements: Implement enhancements to the due diligence process to improve the quality, consistency, and timeliness of customer-facing documentation.
• Track and Update Requests: Monitor the status of due diligence requests, provide updates to senior management, and regularly review documentation to reflect policy or certification changes.
• Primary Customer Contact: Serve as the main point of contact for customer inquiries, addressing requests promptly while coordinating with internal teams (Information Security, Compliance, Legal) to ensure aligned responses.
• Vendor Risk Assessments: Participate in periodic risk assessments of third-party vendors to ensure ongoing compliance with company standards as part of the TPRM program.
• Evaluate and Mitigate Risks: Identify potential gaps between customer requirements and the company’s risk management policies, recommending corrective actions as necessary.
• Stay Current with Industry Standards: Keep up to date on regulations and best practices related to risk management, data security, and due diligence.
• Training and Guidance: Provide training for internal teams and new employees on due diligence processes and risk management best practices.
• Centralized Repository Management: Oversee a centralized repository of due diligence documents to ensure they are current and accessible.
• May perform other duties as assigned.

What you’ll need to have:

• A minimum of 6 years of combined experience in any or all of the following: corporate policy, compliance, or governance; risk management; information security; and/or audit.
• Experience with third party risk management.
• Experience working in-house within a heavily regulated industry (e.g. finance, healthcare, government, defense).
• Ability to travel up to 5% for team meetings and client site visits.

What would be nice for you to have:

• Bachelor’s degree.
• Certified Enterprise Risk Professional (CERP), Certified Risk Manager (CRM), Governance, Risk and Compliance Professional (GRCP) or similar risk management certification preferred.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment 
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity 
 At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.