Senior Product Manager of Go-To-Market at Jack Henry

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

We’re reinventing the way people interact with their finances, and we could use your help. Working at Jack Henry offers you a chance to think about and solve fascinating, important problems. Here, everyone has a voice, a chance to ask tough questions, and an opportunity to innovate. 

As a Senior Go-To-Market (GTM) Product Manager, you’ll be responsible for developing and executing go-to-market strategies for launching new products or features as part of our Digital Banking and Jack Henry Platforms. You will focus on helping customers harness the power of Jack Henry Banking products, which drive financial institutions’ success by improving personnel productivity and by making their banking solutions more accessible to the consumer. This role involves working cross-functionally with product development, design, marketing, sales, and operation teams to ensure that our products meet market needs and achieve business objectives. In short, your work will directly benefit Jack Henry customers, end users, and internal teams, ultimately accelerating customer adoption and empowering community banks and credit unions to compete with fintech giants.

This position is to be worked remotely within the United States.

What you'll be responsible for: 

• Develop and implement comprehensive GTM strategies for new and existing products or features.
• Conduct well-rounded research to understand business goals, systems models, and customer models to create messaging that speaks to customers’ goals and promotes revenue-generating product offerings. 
• Drive our ever-evolving product story forward through communication of our features and the benefits of new products to customers.
• Build and maintain close relationships with all customer-facing and internal teams to ensure a seamless customer experience.
• Ensure a smooth turnover to the implementation or support organizations that includes planning, training, and hand-off.
• Provide product training and guidance to the Sales organization. 
• Develop trusted advisory partnerships and advocates with strategically selected customers and engage the right teams to ensure customer success.
• Provide mentorship and coaching to team members, fostering their professional growth and development.
• Embody and promote Jack Henry’s core values and culture, serving as a role model and ensuring alignment with organizational principles in all aspects of work.  
• May perform other job duties as assigned. 

What you'll need to have: 

• Minimum of 6 years of experience in product marketing, go-to-market solutions, product management, and/or product growth with the ability to think and work creatively. 
• Proficiency in using any of the following project management and collaboration tools: Notion, HelpScout, Jira, Figma or Wistia.
• Proven track record of successfully launching and managing products in a fast-paced environment. 
• Effective written and verbal communication, consultation, and presentation skills.
• Experience with cross-team collaboration and the ability to work toward strategic goals in a fast-paced team environment.
• Discipline to consistently self-start, self-serve, and work independently in a remote environment.
• Ability to travel up to 15% for business meetings and client site visits

What would be nice for you to have: 

• Bachelor’s degree.
• Detail-oriented and highly organized.
• Ability to thrive in a dynamic and rapidly changing environment.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.