Project Analyst III : Credit Union Solutions

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

Now is your chance to be at the forefront of innovation, driving client projects and shaping the future of our credit unions and their members. If you're passionate about problem-solving and eager to make an impact, this is your chance to thrive in a supportive and vibrant environment. Apply now and let's grow together!

The Jack Henry Credit Union Solutions Custom Solutions team is seeking an experienced Project Analyst to join their team. This is an exciting opportunity to work directly with customers as well as internal software engineers to help our customers find the best solution for their custom needs. 

This position may require 50% travel but can be worked remotely within the United States.

What you'll be responsible for: 

• Plans, conducts, and directs the analysis of business problems to be solved with automated systems. Prepares work-effort estimates and solution approaches.
• Performs needs analysis to develop design specifications for projects. Defines the system and functional requirements of the product. Performs requirements gathering, project scoping and translates requirements into business specifications.
• Performs project management duties from feasibility analysis through implementation.
• Defines specifications and workflow models for product development.
• Coordinates the development, quality assurance and testing efforts to ensure conformance with design specifications and performance standards.
• Serves as liaison between end users and development (technical and non-technical departments) during all phases of the software development lifecycle.
• Creates all requirements and business design documentation.
• May perform other duties as assigned.

What you'll need to have: 

• Minimum of 4 years of experience in project management or project analysis.
• Minimum of 3 years of experience with Enhanced Member Application (EMA), Enhanced Account Revision (EAR), Enhanced Loan Application (ELA).
• Strong verbal and written communication skills.
• Must be able to meet aggressive deadlines and handle multiple, demanding projects.
• Must be able to travel 50%.

What would be nice for you to have: 

• Strong knowledge of Jack Henry products and services
• Experience with Atlassian solutions (i.e., JIRA and Confluence)
• Financial industry experience
• Agile / Scrum experience
• Strong knowledge of software development lifecycle.
• Strong leadership, organizational, decision-making, and analytical skills
• Ability to independently review available resources and use peer network to craft solutions and resolve issues. 

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.