Payments Installation Supervisor

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

The Payments Installation Supervisor plays a pivotal role in overseeing and guiding the efforts of a team of Payments Implementation Coordinators. Responsible for the successful implementation of Jack Henry's SmartPay product suite, this supervisor ensures that projects are completed with the highest quality standards. With a keen eye for detail, strong leadership skills, and a deep understanding of the financial industry, the Payments Implementation Coordinator Supervisor fosters a collaborative and productive environment that drives seamless integration of SmartPay solutions for our valued clients.

What you’ll be responsible for: 

• Provide strategic direction and guidance to a team of Payments Implementation Coordinators, ensuring the effective implementation of SmartPay solutions across various financial institutions.
• Oversee the entire project lifecycle, from planning and initiation to execution, monitoring, and closure, ensuring adherence to timelines, budgets, and quality standards.
• Manage project risks and issues proactively, identifying potential challenges early on and implementing effective mitigation strategies to minimize disruptions.
• Conduct performance reviews and evaluations, recognizing achievements, providing constructive feedback, and identifying areas for professional growth.
• Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure that SmartPay solutions remain relevant and compliant.
• Contribute to the development of internal processes, documentation, and training materials to enhance the efficiency and effectiveness of future implementation projects. 
• May perform other job duties as assigned.

What you’ll need to have: 

What would be nice for you to have: 

• Demonstrated leadership skills, with the ability to motivate, inspire, and guide a team of professionals towards achieving shared goals.
• Must be able to maintain a positive attitude and professional demeanor under pressure.
• Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues effectively.
• Strong organizational and time management skills, able to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Strong knowledge of the financial industry and payments processing preferred

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.  

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