Mobile QA Tester: Advisor

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Mobile QA Tester will be joining our Mobile Engineering team that is responsible for building mobile applications natively in both Android and iOS as well as using modern web components. In this role, you will focus on testing the newest features in our apps and searching for any degraded functionality or performance. You will be a key member of each new feature project, working with product managers and development teams at every stage of the project, to highlight potential risks for new products and features. You will create plans for testing, including test environment requirements while working closely with other members of the test team. We are seeking an infinitely curious individual that will thrive in an environment that encourages continuous learning and growth. 

This position offers remote flexibility within a 70-mile radius of any of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; 

Must be able to travel up to 10% to attend onsite meetings or trainings. 

What you’ll be responsible for: 

• Manually test applications using exploratory methods, and where appropriate create test plans and scripts for new products or features.  Define comprehensive scenarios and variations in data to adequately perform testing.  
• Review and provide feedback on requirements, design, or scope documents.  Help set standards for test design.
• Lead testing efforts for new products or features.
• Coordinate and perform highly complex technical projects from initiation through delivery.
• Interact with Subject Matter Experts (SMEs) and development teams to identify and refine test requirements.
• Schedule and perform functional, integration, regression, and release testing; submit issues to development for correction, and retests once issues have been corrected.  Report test results and status as appropriate.  Track defects and causal analyses to closure.  Act independently to review and certify test results of other analysts and testers.
• May perform other job duties as assigned.  

What you’ll need to have: 

• Minimum of 10 years of experience in Android and/or iOS software testing.
• Minimum of 5 years within FinTech (Financial Technology) industry. 
• Experience with project management software Jira, Rally, Azure DevOps, Fogbugz or Github Issues.
• Experience with source control tools Git, GitHub or BitBucket.
• Experience testing API’s with Paw or Postman AND using proxy tools Charles or Proxyman.
• Experience with native IDE’s Xcode or Android Studio with the ability to build and collect debug information from an application.   
• Experience with accessibility testing on both mobile and web applications. 
• Ability to be effective in an organization whose staff all works remotely.
• Ability to use independent judgment to plan, prioritize and organize a diversified workload.

What would be nice for you to have: 

• Bachelor’s degree. 
• Experience with scripting (Shell and JavaScript). 
• Advanced understanding of test design and testing methodologies.
• Knowledge in UX standards for iOS and Android applications.
• Familiarity with Agile software development methodologies.
• Experience with financial and/or banking applications.  
• Experience working with in progress branches and working alongside the developers as they implement new features. Digging into the code, when needed, to identify issues and assist in the debugging process.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize

that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.