Director of AI Transformation

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

Are you ready to lead a groundbreaking shift in AI adoption and strategy? As the Director of AI Transformation, you'll drive the Organization’s AI evolution—championing cutting-edge Generative AI tools, methodologies, and best practices across all divisions, functions, and business units. Your initial focus will be revolutionizing Product Development teams, empowering them with AI-driven innovation.

In this role, you’ll set the strategic vision, provide thought leadership, and cultivate momentum for AI adoption across our technology landscape. You’ll shape the future of AI capabilities, foster alignment on industry-leading best practices, and ensure AI is seamlessly integrated into our operations, enabling smarter, faster, and more effective outcomes.  This is your opportunity to be at the forefront of AI transformation—where strategy meets innovation, and vision turns into impact.

This position may be worked remotely within the United States. 

What you’ll be responsible for:

• Directs and leads the vision and strategy for the AI Transformation Office, with oversight of the AI internal coaching team and their programs.  

• Directs and leads the product development transformation strategy for AI with oversight of program status, strategy, and vision.
• Acts as an AI coach for the organization—including proactive teaching, coaching, mentoring, and improving generative AI practices across the organization.   
• Collaborates with other managers to establish strategic plans and objectives.
• Looks for ways to strengthen the team’s understanding of generative AI, e.g., AI usage patterns and anti-patterns across all relevant job descriptions and functions.  
• Coach and train senior leadership on generative AI concepts and principles.
• Leads the AI Transformation Office to promote the successful leverage of AI to accelerate the organization, by engaging leaders and stakeholders and providing progress update to leadership.
• Support AI Transformation Office coaches and teams by providing strategic guidance, impediment escalation and resolution, and thought partnership.
• Establish and monitor metrics of success for AI coaching, scaling, and enablement.
• May perform other job duties as assigned. 

What you’ll need to have:

• Minimum of 12 years of experience in software engineering or product development leadership. 
• Minimum of 6 years of experience in a leadership role managing a cross-functional team. 
• Previous experience with advanced generative AI in large organizations. 
• Familiarity with models, RAG architectures, completion API’s, and state of the art progress on tooling used by developers required.

What would be nice for you to have:   

• Bachelor's degree. 
• Demonstrated experience coaching organizations on AI best practices, expert in all topics involving SDLC improvements and experience working at the leadership level.
• Deep understanding of Development Methods/Philosophy including the Agile mindset, and how to incorporate AI into these.
• Significant experience acting as a agile coach and leader in a fast-moving tech environment.
• Experience leading and development tool transformation/adoption.
• Stakeholder Management.
• Excellent leadership, organizational, decision-making, communication, and analytical skills.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.