Billing and Settlement Specialist

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

The CPS Settlement and Billing Team is responsible for the monthly billing, verifying pricing and transaction activities are billed accurately. This team is also responsible for the reconciliation of Jack Henry's Settlement accounts to Fiserv, MasterCard, and Visa. Our team supports JH’s internal support teams and JH clients and participates in audit exercises and continuous improvement projects. 

The ideal candidate will be able to work both independently and as part of a team. He/she is a self-starter and takes initiative to find strategic ways to improve our processes. 

This position can be worked remotely within the United States from 8am-5pm CST. The salary range is $48,000 - $52,000, dependent on experience and location. 

What you’ll be responsible for: 

• Settlement
  1. Reconciles all settlement accounts daily.
  2. Balances bank statements daily, resolving any returns/rejects and out of balance conditions.
  3. Collaborates with implementation teams, programmers, and networks/alliances to resolve all setup, coding, and settlement related issues.
  4. Builds strong internal partnerships with business unit and corporate teams to share knowledge to improve settlement processes.
  5. Develops and implements process improvements to automate settlement where possible.
  6. Assists with creating macros or processes to manage settlement tasks that cannot be automated.
• Billing
  1. Utilizes documentation, pricing guides, and client agreements, etc. to ensure products and services are billed accurately.
  2. Analyzes and researches vendor expenses for trends and possible issues.
  3. Collaborates with the sales team to ensure billing software supports pricing and accurate client billing.
  4. Builds strong internal partnerships with business unit and corporate teams to share knowledge to improve billing processes.
  5. Develops and implements process improvements to streamline the end-of-month invoicing process.
  6. Prepares, analyzes, and audits third-party invoices to ensure accurate billing and efficiency to pass on accurate billing to our clients.

• Participates in corporate audits.
• May support less experienced team members.
• Performs other duties as assigned.

What you’ll need to have: 

• 3 years of experience in accounting, finance or related field.
• Advanced Excel skills including automating tasks using VBA macros, creating pivot tables and using XLOOKUP

What would be nice for you to have: 

• Bachelor’s degree in accounting or finance.
• Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on generally routine assignments, occasionally deviating from defined procedures.
• Able to type accurately and efficiently.
• Able to meet deadlines and handle multiple activities and assignments.
• Able to work with confidential materials and employee information and maintain confidentiality at all times.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.