Account Manager - Credit Union Solutions

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.  If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

We are actively seeking an Account Manager to join Jack Henry’s Credit Union Solutions sales team. The ideal candidate is an excellent communicator with both internal and external leaders and has a strong sales and account management track record. We are looking for a candidate who will manage partnerships with our largest credit union clients across the US, expand relationships and sell our innovative solutions. For this position, we are seeking a person with a strong understanding of sales, large account management and  deep experience of the credit union industry. This position will receive on the job training with Account Managers and other key resources inside of the organization as they begin to learn the role, JH products, and our culture. 

This position may be worked remotely within the United States, with the exception of California.  

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for: 

• Build and nurture consultative relationships across assigned clients. Sell products and services to customers to meet client goals/needs, and to ensure 100% client retention and referenceable clients in assigned territory.
• Serve as an escalation point for the client to resolve any issues and be the communication channel that internal teams use to handle any concerns with the client.
• Develop plans to sell strategic products in assigned territory.
• May perform other job duties as assigned. 

What you’ll need to have:

• 5 years of financial technology sales experience across various products and platforms and/or senior leadership position within a credit union or bank.  
• Salesforce experience. 
• 50% travel required.
• Ability to manage complex sales with cross-organizational impact.
• Experience with a team selling approach.
• Comfortable presenting to and communicating with a broad audience, especially to executive-level management.
• Strong relationship skills. 
• Excellent written and verbal communication skills.

What would be nice for you to have: 

• Knowledge of Symitar’s core processing platform or similar platforms.
• Knowledge of solutions in the following areas: digital banking, card processing, payments, business intelligence, cloud services, lending, information technology and security, financial crimes and risk mitigation.  
• Broad understanding of the use of technology in business processes within a credit union.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. 

Why Jack Henry?

At Jack Henry, we live by the motto:“Do the right thing, do whatever it takes, and have fun.”It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. 

We’re also leading the way intechnology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration.  Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. 

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate.  Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. 

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. 

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. 

Requests for full corporate job descriptions may be requested through the interview process at any time.