Print Production Operator

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

Our Totowa, NJ Print Production team is excited to welcome a new Print Production Operator to our growing operation. This critical onsite role blends hands-on print operations with technology-driven workflows, supporting the daily production of premium notices and loan files with a strict 1-day service level agreement. The ideal candidate is detail-oriented, tech-savvy, and comfortable working in a fast-paced production environment with large printers and proprietary software. You’ll be responsible for rendering statements, preparing documents for outbound mail, and ensuring accuracy and timeliness in every print cycle. Flexibility is key, especially during peak periods, and a strong grasp of print software and computer systems is essential.  This position is perfect for someone who thrives in a deadline-driven setting and values precision and teamwork. This is an onsite position from our Totowa NJ print facility. This position offers a salary range of $33,571–$48,328, depending on experience.

What you’ll be responsible for: 

• Prints statements, high volume, or time sensitive statements, and resolves "cripple" statements following established procedures. 
• Prints statements and images according to established procedures, and reviews print file match inventory. 
• Troubleshoots equipment errors, and arranges for outside maintenance services calls if necessary. 
• Sends and receives file transmissions if necessary. 
• Prepares and distributes outgoing mail. 
• Sends and receives courier parcels, and distributes incoming items. 
• Records inbound and outbound items. 
• Compiles postage tracking reports for accounting purposes.
• Maintains an appropriate inventory of supplies used to perform duties.
• Performs other duties as assigned.

What you’ll need to have: 

• Minimum of 2 years of experience in document composition software and print production workflows, with a solid understanding of print center operations.
• Exceptionally organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Proven experience working in print centers or similar production environments.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams.
• Strong technical proficiency, including the ability to quickly learn and adapt to new software and proprietary systems.
• Demonstrated ability to prioritize, coordinate, and oversee multiple tasks and projects simultaneously, ensuring deadlines are consistently met.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.