Senior BSA/AML Fraud Business Consultant

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Jack Henry is seeking a highly experienced BSA/AML and Fraud Business Consultant to join the Financial Crimes Solutions department. In this role, you will be part of a Professional Services team that delivers advanced consulting services for clients using Jack Henry Financial Crimes Solutions. This includes education and regulatory consulting, product tuning and optimization, and strategic guidance to help financial institutions strengthen their anti-money laundering and fraud programs. The ideal candidate will demonstrate exceptional analytical capabilities, professionalism, and the ability to manage multiple complex engagements simultaneously. A strong command of regulatory frameworks and the ability to educate clients on best practices is essential.

This position will be hybrid based out of our Birmingham, AL location. You may work from home a majority of the time but you would be required to be in the office for business meetings approximately once a month, and you must reside within 100 miles of the office. 

If you are interested in this role, please apply by September 4, 2025.

What you’ll be responsible for:

• Conducts on-site and remote product Education and BSA/Fraud operational and/or systems analysis resulting in problem identification, solution development, and implementation.  During engagements, identifies operational and system enhancement opportunities.
• Educates newly installed clients on system functionalities and capabilities while addressing all questions and concerns. 
• Drafts proposals, including detailed reports that outline the findings and recommendations for process improvement.
• Based on engagement results, designs solutions and hardware/software specifications by creating detailed documents.
• During engagement, assists with implementation of changes to BSA/Fraud program at financial institution.
• Shows exceptional attention to detail and a commitment to accuracy and precision in all tasks.
• Solves practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Supports customers by utilizing data analysis tools and identifying ways to improve key performance factors. 
• Creates solution deployment strategies.
• Ensures testing and customer training are referred to appropriate support organizations.
• Creates project plans to monitor progress, assuring all milestones are completed as projected. 
• Effectively discusses JH products, services, and solutions with clients to ensure client retention and education.
• Participate in proposal calls to determine appropriate services to offer clients. 
• May identify company products or services sales opportunities to fulfill customer’s current or future needs and communicates to appropriate sales team. 
• May have some financial responsibilities including project cost estimating, proposal generation, and invoicing. 
• May assist and/or supervise less experienced peers. 
• Performs other duties as assigned.

What you’ll need to have:

• Minimum of 7 years experience working with or for a financial institution in a position which is responsible for BSA, AML and/or Fraud compliance. 
• Experience working directly for a financial institution or a service provider which provides direct services to financial institutions.
• Strong investigative, interpersonal, communication, customer service, and analytical experience.
• Ability to conduct extensive research and apply data to improve BSA Program.
• Ability to learn and perform complex processes to meet specific procedures, policies and BSA/AML/USA Patriot Act regulations that govern the company.
• Bachelor’s degree.
• Ability to travel up to 10% for team meetings and client site visits.

What would be nice for you to have:

• Extensive experience with Jack Henry Financial Crimes Solutions products (e.g. Yellow Hammer, BSA, AML, Fraud Detection, Financial Crimes Defender).
• Ability to analyze current BSA/Fraud processes and identify recommendations for improvement based on FFIEC BSA/AML Exam Manual and industry standards.
• Ability to explain system capabilities and functions in an approachable and accessible manner. 
• Experience working with Financial Crimes Solutions, a strong BSA and Fraud background in the financial industry.
• Experience with formal training in a professional setting, along with documentation and reporting.
• Strong verbal and written communication and customer interaction skills; public speaking and presentation skills preferred. 
• CAMS and/or CFE certification preferred. If certifications not held, must be able to obtain both certifications within the first 6 months in the position.  

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.