Senior AI Adoption Coach: Business Analyst

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us.   

We’re seeking a Senior Artificial Intelligence (AI) Adoption Coach to lead the charge in accelerating AI integration across our business analyst teams. In this role, you’ll design and implement strategic AI programs that translate complex concepts into practical, hands-on learning experiences. You’ll guide teams in the responsible and effective use of AI technologies, helping them embed intelligent solutions into their daily workflows. As a trusted advisor, you’ll build real-world examples of AI in action, foster innovation, and ensure our teams are equipped to harness AI in ways that drive meaningful business outcomes. This is a unique opportunity to influence how AI transforms the way we build, think, and serve — and we can’t do it without you.

This position may be worked remotely from any of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Birmingham, AL; or Louisville, KY. May require occasional travel, up to 10% for meetings, trainings or conferences. 

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.  

What you’ll be responsible for:

• Drive AI adoption by developing hands-on learning experiences, building Lead AI adoption by developing hands-on learning experiences, building prototypes, and fostering a continuous learning culture through coaching and communities of practice.
• Serve as a strategic advisor by partnering with business and IT stakeholders to evaluate AI literacy and identify skill gaps, creating customized solutions to meet each business unit's unique needs.
• May perform other job duties as assigned.

What you’ll need to have:

• Minimum of 6 years of experience doing business analysis or product management. 
• Experience within the financial industry.
• Strong communication skills with a proven ability to clearly communicate complex topics to diverse stakeholder groups and translate business requirements.
• Proven experience in change management, particularly in complex, highly regulated environments, to guide teams through the adoption of new technologies.

What would be nice for you to have:   

• A bachelor’s degree in business, information technology, or a related field.
• Strong knowledge of AI principles, techniques, and methodologies with an emphasis on how they apply to business analysis and process improvement.
• A background in business analysis with a demonstrated ability to effectively coach teams and deliver hands-on, experiential learning sessions.
• Experience working with cross-functional teams, such as HR and various business units, to align learning initiatives with business strategy.

If you got this far, we hope you're excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves on our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.  

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