Systems Engineer III

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

Jack Henry and Associates is seeking a Gladiator Implementation Engineer that will work with the Gladiator Network Services team. This team helps financial institutions design, implement, support, and manage an expansive portfolio of information technology. In this role, you will implement an expansive portfolio of information technology solutions including Hosted Network Solutions, Unified Communications, Storage and Virtualization, Virtual Desktop Infrastructure. This individual must be comfortable speaking with all roles of a customers’ organization IT staff and Business leaders, and bring a flexible, friendly, focused, customer attitude. This individual will be working with a Team of 10 highly skilled and professional engineers that are located across the country.

This position will be filled to work Remotely with in the U.S. 

What you’ll be responsible for:

• Work with Project Team to migrate customer environment into the Jack Henry Hosted environment.
• Data copy/migration.
• Build hosted servers and work with Jack Henry application teams for installation/configuration.
• Build Virtual Desktop Parent with required applications, group policy optimization, user productivity tools, etc.
• End User Compute / Virtual Desktop training, documentation and support throughout migration until customer accepts new environment.
• Decommission old environment.
• Hand off to Support and Operations team.
• Facilitate backup configuration.
• Confirm vulnerability status and provide executive summary to customer.
• Assists and mentors less experienced peers.  Acts as a team lead.
• May perform other duties as assigned.

What you’ll need to have:

• A minimum of 6 years of experience in design, planning, implementing and migrating enterprise wide infrastructure.
• Systems Administration Experience with Windows Server 2016, 2019, and 2022.
• Desktop Deployment Experience with Windows 10/11.
• Travel up to 30% is required for onsite design and implementations at customer sites.

What would be nice for you to have:                                                               

• Bachelor’s degree.
• Relevant certifications:
• VMware: Vmware Certified Professional 2022
• Microsoft: M365 Certified: Fundamentals, Security, Teams
• Microsoft Certified: Azure Fundamentals

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.