ECS Technical Writer, Intern

Posted: July 8, 2019

Job ID: 16522

Internal Posting Info


Recruiter: Kate Eason

Job Grade: 95

Department: TS-Enterprise Content Services

Upon receipt of this application, it may take 24-48 hours to receive initial feedback. Meeting the minimum qualifications of the job does not guarantee an interview.   

Job Description


Hone your skills. Learn new ones. Build your portfolio. Have fun. Grow your professional skills as a Technical Writing Intern.

We’re the Jack Henry & Associates Enterprise Content Services team. It’s our mission to create and produce technical publications, training materials, tutorials, and video help to support JHA brands, products, and services. We’re looking for a creative and technical-minded individual to work alongside our primarily remote team of seasoned industry professionals as we develop help content for a variety of audiences. This dynamic work environment means that each week you’ll get to take on new challenges.

Yesterday, you worked on a video tutorial. Today, you’re writing a training manual to assist the education department. Tomorrow, you’ll be documenting API for a new product integration. Next month, you may help draft the department newsletter. Work collaboratively with associates on four distinct teams. Participate in brainstorming sessions for new projects. Learn to do the basics well and add value to the department. This means you should be self-motivated, able to meet quick deadlines, and a team player. Desired, but not required, is a familiarity with XML and DITA.


Perks of being a Technical Writing Intern:

• Flexible hours

• Remote work opportunities

• Generous hourly pay

• Goal-oriented targets

• Training and orientation

• Clips for your writing portfolio

• Frequent professional feedback

• 5-months of real-world experience

Come join a team of like-minded people who know the meaning of value. Then show us what you can add.



Students must:

• Attend an accredited college or university

• Pursue a degree

• Remain in good academic standing throughout internship

• Meet JHA employment requirements

• Be able to work 22-26 hours per week throughout the 6-month internship

• Be a junior or senior student (sophomore year completed) at the beginning of internship

• Meet legal requirements to work in the U.S. for an indefinite period of time



Jack Henry & Associates, Inc.® (JHA) is a leading provider of integrated technology solutions providing

data processing and management information to banks, credit unions, and other financial institutions. JHA is a financially sound, service-driven company that currently serves almost 10,600 customers with more than 300 products and services delivered. We may have more than 40 office locations, over 6,000

Associates, and generate $1.5 billion in revenue, but in the end, we are ONE TEAM. Join in on the fun!

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.


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