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Sales Engineer - Digital Experience

Job Function Sales and Marketing Location Remote Workplace Type Remote Travel 50% Date Posted 04/01/2024 Job ID 14366

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. 

Jack Henry is currently looking for an advanced Sales Engineer to join our Digital Experience team.  Our Sales Engineer serves as the primary product resource to support our direct sales group. This role is responsible for acting as the product expert, actively driving, and managing the RFP stage of the sales process and working in conjunction with the sales team as the key technical advisor or demo presenter for their product responsibility.

This position can be worked remotely throughout the U.S.

What you'll be responsible for: 

  • Understands and documents, through due diligence efforts, customer requirements, and conveys requirements to Sales and Product Management teams.
  • Effectively discusses and positions Jack Henry products and solutions by demonstrating an in-depth understanding of company products, functions, features and benefits to both business and technical users.
  • Designs and coordinates product presentations based on the necessities and competitive sales environment.  Responds to functional and technical elements of RFIs/RFPs.
  • Identifies product capability gaps or functionality limitations to define alternatives using partners, product enhancements, etc.
  • Participates at user groups, conferences, tradeshows, and other events as required by Sales Management and Product Marketing.
  • Lead contributor to account solution definition and review of customer operations for improving business process opportunities.  Performs customer needs assessments and solutions finding sessions.
  • May perform other job duties as assigned. 

What you'll need to have: 

  • Bachelor’s degree required or an additional 8 years of digital/online banking experience. 
  • Minimum of 3 years of sales engineer experience.
  • Ability to travel up to 50% of the time for work. 

What would be nice for you to have: 

  • Proven success-presenting technology as business solution and selling in complicated sales surroundings with both technical and business buyers.
  • Able to prioritize work in multi-tasking environment, managing complex customer interactions in various account situations.
  • Knowledge of key features in digital banking and trending technology as a thought leader.
  • Strong verbal, written and presentation skills.  Able to make effective presentations in time-constrained situations.
  • Experience with core banking and/or credit union systems

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time. 


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