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Mid-Level Technical Product Manager

Job Function Project and Product Management Location Allen, TX Workplace Type Remote Travel 10% Date Posted 11/12/2023 Job ID 13469

At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

We have an exciting opportunity for a Technical Product Manager III to join our growing PayCenter team.  As a product manager you will be vital to the success of PayCenter. You will be responsible for strategizing, documenting, coordinating, and managing product maintenance and updates. You will own the product strategy, specify its requirements, and manage feature releases across cross-functional teams. You will partner with clients and other cross functional teams within PayCenter. You will work in an agile/scrum environment, on complex payment applications. This position can be worked remotely from the United States.

What you’ll be responsible for:

Identifying opportunities to enhance our PayCenter product and reports based on client. feedback, mandates and feedback from internal team and translating those into requirements for development teams.

Creating, managing, and prioritizing backlog requirements and delivery timelines.

Documenting release updates to clients.

Researching and identifying opportunities for fraud mitigation.

Documenting use cases and workflows for development teams.

Developing client documentation and training to support adoption of new product features and functionality.

Performing other job duties as assigned. 

What you’ll need to have:

Bachelor’s degree.

Minimum of 5+ years of experience as a product owner or in a product marketing role in the payments or banking industry.

Excellent verbal and written communication skills.

Experience researching and documenting market and product requirements.

Experience collaborating across cross-functional team.

What would be nice for you to have:  

Domain, financial technology (FinTech), and payments industry experience.

Experience with Azure backlogs and requirements. 

Business Process Modeling Notation using Visio.

Awareness of business issues as they impact overall project plans.

Research, analysis, and problem resolution with strong critical thinking capabilities.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.
Culture of Commitment 
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity 
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job description may be requested through the interview process at any time. 


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