Are you looking for an opportunity to utilize your technical support skills in an IT help desk environment? If so, this position may be perfect for you! Jack Henry and Associates is seeking to hire a candidate for an exciting role as an Applications Engineer for either our Lenexa, KS, Monett, MO, Springfield, MO or Houston, TX locations. In this role, candidates will be working in a team with 12 other professionals providing technical help desk and troubleshooting support to JHA banking customers (Xperience, jXchange, etc.). Candidates will work through a ticket system to resolve banking issues vs. working on applications that breakdown. Over 50% of the support is working through systems that are malfunctioning or broken-down. Excellent customer service, attention detail and judgement needed to be successful in this role. Jack Henry offers career advancement, work/life balance and competitive benefits package.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Females, minorities, veterans, and individuals with disabilities are encouraged to apply.