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Systems/Network Administration Manager

Job Description

Jack Henry & Associates, Inc. a leading provider of technology solutions and payment processing services primarily for the financial services industry is seeking a Systems/Network Administrator Manager for our growing team!

The selected candidate will manage the activities of monitoring, modifying and maintaining systems for acceptable availability, stability and response time to customers.  Systems include, but are not limited to, data center, network, operating system, product development, mail server, applications server and groupware.The ideal candidate for this role will have the ability to effectively communicate with business units outside of IT, have a solid process driven focus and can lead and inspire a team of System/Network Administrators.  If selected, you will work with a team of highly trained and experienced individuals located in various locations around the country.  They collaborate well, have the freedom to pursue and direct their own vision for the team they manage and enjoy a flexible working environment.

This position can be located in Springfield, MO, Monett, MO, Allen, TX or Seattle, WA

MINIMUM QUALIFICATIONS

  • Minimum 7 years of experience in server administration work. 
  • Previous leadership experience in a professional corporate environment.

PREFERRED QUALIFICATIONS

  • Excellent knowledge of IT infrastructure concepts and principles.
  • Excellent communication and customer interaction skills.
  • Excellent verbal and written communication skills.
  • Basic knowledge of products offered by JHA.
  • Able to oversee all aspects of systems/network administration to include design, installation, configuration, maintenance, security and DR.
  • Able to maintain and improve system reliability and performance.
  • Able to evaluate and recommend sound technology solutions.
  • Able to guide in the resolution of customer problems in a timely manner. 
  • Applicable industry standard certification(s).
  • Bachelor’s Degree

 ESSENTIAL FUNCTIONS

  • Ensures systems are monitored for optimum performance and availability.
  • Oversees the design, installation, configuration and maintenance of systems (LAN, WAN, Internet and/or data networks).
  • Oversees the implementation of system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
  • Ensures that customer and internally-reported system problems are resolved.
  • Provides direction in the implementation and monitoring of corporate security policies.
  • Ensures system procedures, policies and events are documented and implemented.
  • Schedules 24x7 support on-call rotation.
  • Manages system backup and restore testing processes.
  • Manages periodic recovery testing of DR plans.
  • May also be responsible for planning and leading the maintenance and administration of all SQL, web and/or application servers. 
  • Responsible for department budget. 
  • Performs hiring, firing, objective setting, performance appraisals, coaching and pay reviews.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.

 
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