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Applications Analyst: Deposit Operations

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Posted: July 20, 2018

Job Description

We are seeking Application Analyst to join our OnBoard Support team here at Jack Henry & Associates. In this role, you will act as liaison between the customer and the installation team within specific area of specialty.  You will be responsible for all aspects of installing new or enhanced software applications including customer preparation and post installation training and support.

About Our Team

Our organization provides and supports customer and account origination solutions through the StreamLine, OnBoard, and Argo product lines.  The services and products we provide, facilitate customer and account origination through robust host and third party integration, creating efficiencies in the account opening process by reducing redundant data entry, assuring compliant transactions through business logic and integrated business partner solutions.  

As a member of the OnBoard Installation team, we conduct the installation and training of the OnBoard Loans and Deposits platform systems for SilverLake and CIF 20/20 banks.  We also manage any merger or migration projects involving the StreamLine platform system - for Loans and Deposits.


  • 5 years of experience working in a bank, credit union, with JHA products or Deposit Operations. 


  • Associate or Bachelor’s degree.
  • Experience in Deposit Operations and New Account Origination.
  • Experience working in a customer facing positon.
  • Knowledge of standard banking regulatory disclosure requirements and customer notification requirements helpful.


  • Provides remote or on-site software installation services.  Ensures software applications are installed and fully functional.
  • Prior to the installation, analyzes the customers’ existing products and consults with customer to map current system to the JHA product.
  • Consults with customers to define parameters within the software application.
  • Trains the customer on use and feature functionality of the application.
  • Communicates the customer’s needs/expectations to appropriate personnel. 
  • Notifies appropriate personnel of any application issues.
  • Interacts with Project Manager on various issues.
  • May assist customers in validating accurate conversion of all data.
  • May analyze transaction processing.
  • Mentors and provides training to employees.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.