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Systems/Network Administrator

Posted: July 16, 2018

Job Description

We are currently seeking a Systems/Windows Administrator at Jack Henry & Associates to join our Internet Solutions team in Lenexa, KS. In this role, you will be responsible for monitoring, modifying and maintaining our application delivery systems for Internet Solutions. The ideal candidate will have experience Windows Server Administration or experience with Internet Solutions application support.

IS ASP Operations manages and oversees the application administration for all Internet Solutions products. We are responsible for the coordination with Corporate Services to ensure smooth and timely delivery and updates of communications and infrastructure hardware. We collaborates with Internet Solutions development teams to provide real-world examples and needs to enable an improved customer experience. Additionally, we manage and provide services to provide improved monitoring and reporting for Internet Solutions products.


  • Must have a minimum of 18 months of experience in Windows Server Administration or Internet Solutions Application Experience.
  • Must be able to participate in an on call rotational basis including nights and weekends.


  • Bachelor’s degree (BA/BS)
  • Experience with a Windows Environment, IIS and SQL Server
  • Ability to monitor servers, perform routine maintenance and application help.
  • Automation skills utilizing MS PowerShell
  • Strong documentation and process analysis skills
  • Excellent knowledge of IT infrastructure concepts and principles.
  • Knowledge of JHA products and services


  • Monitors systems for optimum performance and availability.
  • Installs, configures and maintains systems, such as LAN, WAN, Internet and/or data networks.
  • Implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
  • Troubleshoots and resolves customer and internally-reported system problems.
  • Implements and monitors corporate security policies.
  • Documents and implements system procedures, policies and events.
  • Participates in on-call 24x7 support rotation.
  • Performs essential functions required for effective system backup and restore testing.
  • Performs periodic recovery testing of DR plans.
  • May manage data access and data permissions.
  • Assists in managing user accounts.
  • May assist support groups with applications installed on servers.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.