Jack Henry & Associates is now hiring a Customer Support Representative for our Springfield office. The Customer Support Representative receives inbound calls from clients, vendors, and uses the information provided to create support cases. These cases are reviewed and forwarded to the appropriate support queue for assistance. This position will also act as a switchboard for inbound calls and route these calls to the appropriate party.
At Jack Henry & Associates, you are more than just an employee, you are a valued member of the organization that is dependent on you and your success! Jack Henry & Associates stresses a company culture that encourages you to think outside the box and to grow in your professional career. As a Jack Henry & Associates employee you will enjoy a casual and relaxed work environment, a terrific benefit package, and a generous PTO plan that allows you to maintain a work life balance.
Hours for this position are:
Monday - Tuesday 8:30am – 5:00pm
Thursday – Friday 8:30 – 5:00pm
Saturday 3:00pm – 11:00pm
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Females, minorities, veterans, and individuals with disabilities are encouraged to apply.