Jack Henry & Associates is looking for a new Customer Support QA to join our growing Springfield, MO team! The Customer Support QA monitors and evaluates quality assurance of customer communications on phone, LIVE Chat and SPI (secure payment inquiry), and summarizes findings for employee coaching and training purposes.
At Jack Henry & Associates, you are more than just an employee, you are a valued member of the organization that is dependent on you and your success! Jack Henry & Associates stresses a company culture that encourages you to think outside the box and to grow in your professional career. As a Jack Henry & Associates employee you will enjoy a casual and relaxed work environment, a terrific benefit package, and a generous PTO plan that allows you to maintain a work life balance.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Females, minorities, veterans, and individuals with disabilities are encouraged to apply.