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Jack Henry & Associates is seeking an experienced Application Support Engineer to join our growing team! The Xperience Support team provides support for our Core customers using the Xperience User Interface. The Xperience interface provides our users a one stop sign on too many of the JHA products. This makes accessing the customer information easier and enables the Financial Institutions to better provide for their customers. This position will be providing support to the JHA Financial Institution customers.
The right candidate will be greatly empowered if they have a general knowledge of the various JHA products, what they are and the groups that support them. The working knowledge of the Xperience User Interface will enable the employee to respond to the needs of our customers. The self-motivation to work independently to analyze and research issues and questions presented by our customers and the desire to provide accurate resolutions with minimal supervision is mandatory. The internal drive that motivates the individual to want to succeed must exist in order to fulfill the responsibilities of the support position
As a JHA associate you are more than just an employee, you are a valued member of the organization that is dependent on you and your success! JHA stresses a company culture that encourages you to think outside the box and to grow in your professional career! As a JHA employee you will enjoy a casual and relaxed work environment, a terrific benefit package, and a generous PTO and holiday plan that allows you to maintain a work life balance!
The Application Support Engineer is available in the following office locations:
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Females, minorities, veterans, and individuals with disabilities are encouraged to apply.