Symitar, A Jack Henry & Associates company, is seeking a customer focused, highly motivated individual to fill an opening within their Credit Union Technical Support team in San Diego CA. This group supports the Episys client base to solve issues with the Symitar Software and management of the IBM AIX servers.
A Technical Support Representative will provide credit union product support to clients via the telephone and/or internet. The Technical Support Representative will gain product knowledge through various training avenues that will allow them to provide the highest level of service to resolve the client issues and restore the client to fully functioning status.
Excellent case documentation
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Females, minorities, veterans, and individuals with disabilities are encouraged to apply.