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Technical Business Analyst

This job posting is no longer active

Posted: January 17, 2018
Location: United States

Job Description

Are you looking for a new opportunity to use your technical and analytical skills in a blended role? If so, this position may be perfect for you! Jack Henry and Associates is seeking to hire a Technical Business Analyst who will report to the Senior Manager of Data Center Operations and will work with a team of 15 other professionals across 3 office locations. This is a great opportunity to gain experience in a Technical Business Analyst role supporting a specific group of existing clients and providing support services of automated processes.  Candidates will be the main point of contact to the client, ensuring success of day to day processing, research, testing and documentation of Episys batch jobs, as well as, setup and support of automation tools such as OpCon and MoveIT. 

This role can be located in Allen, TX, Lenexa, KS, San Diego, CA or Remote.  There is an on-call rotation schedule of one time per quarter.  Jack Henry offers a great work/life balance, career advancement and competitive benefits. 

MINIMUM QUALIFICATIONS

  • Minimum of 2 years of  experience in an IT/Application Support, technical business analyst/technical analyst  or business analyst role.

PREFERRED QUALIFICATIONS

  • Associate’s or Bachelor’s Degree Preferred
  • Data processing or IT experience at a credit union a huge plus
  • Knowledge Episys, OpCon or MoveIT a big plus

ESSENTIAL FUNCTIONS

  • Performs needs analysis to develop automation specifications for projects. Defines the system and functional requirements.  Performs requirements gathering and project scoping.
  • Implements and monitors automation projects from initiation through delivery. 
  • Ensures that automation projects are completed on schedule.
  • Provides assistance with running automated tests and training on automation to other teams as requested. 
  • Maintains effective communication with customer to project completion.
  • May provide assistance in the areas of training, staff meetings and periodic written documentation.
  • Assist in developing documentation of process life-cycle, encompassing all areas of automation which include the MOVEit task, OpCon scheduling and related Episys jobfiles.   
  • Contributes to process and product improvements.
  • Research processes currently setup in MOVEit, OpCon and Episys.
  • Process adjustments to existing setup in MOVEit, OpCon and Episys.
  • Implement new processes in MOVEit, OpCon and Episys. 
  • Provide after-hours on call support.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.

 

 
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