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Jack Henry & Associates is now hiring a Customer Support Representative for our Springfield office. The Customer Support Representative receives inbound calls from clients, vendors, and uses the information provided will create support cases regarding the nature of the issue customer is experiencing, and determines the correct support queue to submit the cases to. This position will also act as a switchboard for inbound calls and route calls to the appropriate party.
As a JHA associate you are more than just an employee, you are a valued member of the organization that is dependent on you and your success! JHA stresses a company culture that encourages you to think outside the box and to grow in your professional career. As a JHA employee you will enjoy a casual and relaxed work environment, a terrific benefit package, and a generous PTO plan that allows you to maintain a work life balance
Hours for this position are:
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Females, minorities, veterans, and individuals with disabilities are encouraged to apply.