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Technical Product Manager

Posted: October 4, 2017

Job Description

Are you someone who likes to provide product analytical support to the development of software solutions using the latest technology?  If so, then this position may be perfect for you.  Jack Henry is seeking to hire a team champion for a Technical Product Manager Role located in our Springfield, MO, Monett, MO or Birmingham, AL locations.  We are seeking to hire candidates who will assist development and implementation teams on formalized processes while delivering on the company’s strategic vision.   Candidates will work with a small team of product managers in person and remotely. This is an agile role that will require you to work with a variety of internal cross discipline teams to manage products throughout their development lifecycle.  Candidates must possess excellent organizational skills, strong analytical capabilities and technical knowledge. 

Jack Henry & Associates offers a great work life balance, competitive benefits package and career advancement.  Apply Today!

Who are you?

You love to talk to users (both technical and non-technical) to understand their needs and use technology to solve their problems in ways they never thought possible—all while utilizing your outstanding communication skills to establish great working relationships with designers and engineers along the way. You must be able to take full ownership of multiple products concurrently from inception through delivery and beyond, all while meeting strict guidelines.  You must have the ability to negotiate new product domains and steep learning curves in short time frames and being able to develop an overall vision for a given product. 

About the Team

The Integration Development Product Group is made up of four primary areas; Product Management, jhaEnterprise Workflow Support, Product Adoption and Vendor Relations. The Product Management team provides analytical, process and ownership services for the development and procurement of software solutions that support the JHA Corporation at an enterprise level. 

Minimum Qualifications

  • A minimum of 5 years of experience as a prior Technical Product Manager or Technical Business Analyst.
  • Must have experience with web services  and the development of integration requirements

 Preferred Qualifications

  • Capable of developing SDLC artifact documentation such as business cases, release plans, development proposals, product backlogs, roadmaps, migration plans, etc.
  • Experience developing integration requirements; fundamental knowledge of APIs and SOAP.
  • Working understanding and experience with agile methodologies.
  • Must be able to serve as a liaison between technical and non-technical stakeholders.
  • Possess excellent communication skills including the ability to work with technical and non-technical stakeholders, users, management and executives.
  • Must be able to take full ownership of multiple products concurrently participating from inception through delivery and beyond.
  • The ability to develop presentations and educate stakeholders and users from a subject matter expert role.
  • Capable of evangelizing products and services across the enterprise.
  • Capable of analyzing and solving complex problem domains that serve enterprise level solutions.
  • Capable of producing a multitude of diagramming and other non-textual artifacts to explain current problem domains and future solutions.
  • Capable of meeting strict deadlines.
  • Must have the ability to negotiate new product domains and traverse steep learning curves in short time frames.
  • Must have the ability to develop the overall vision for a given product.
  • Must possess interpersonal skill sets to communicate and coordinate with any type of stakeholder or contributing team.

Essential Functions

  • Facilitates Release Planning activities for agile development groups.
  • Develops grooms and maintains product backlogs for multiple products.
  • Assesses enterprise software requests against viable existing solutions, potential software builds or potential software purchases.
  • Tracks statistics of product adoption by customer base and translates feedback into enhancement recommendations.
  • Ensures a smooth turnover to the implementation or support organizations that includes planning, training and hand off.
  • Establishes and interacts with user community.
  • Creates and maintains the product vision/roadmap.
  • Creates standard demonstrations (and occasional participation in customer demonstrations).
  • Provides demonstration training to sales.
  • Promotes investigation and application of new technologies and industry trends to product management activities.
  • Ensures that products meet specifications and quality goals.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.

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