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Systems / Network Administrator

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Posted: November 4, 2017

Job Description

Are you looking for an opportunity to learn new technologies as a Systems/Network Administrator?  If so, Jack Henry has a career opportunity for you!  Jack Henry is seeking a Systems/Network Administrator to join JHA Cloud Services team that supports internal and external Jack Henry & Associates customers.  You will handle all assigned services deployed within the Jack Henry data centers. This position is responsible for design, implement, support / managing servers such as but are not limited to: MS Windows 

The position will perform daily administrator tasks as well as being involved in project tasks as assigned. This position will be filled and worked out of Monett, MO and or Springfield, MO.

You will also be responsible for coordinating the product installations with internal Jack Henry business units and external vendors.  This position will report to the Systems Network Administration Manager - Cloud Services and will work on a team with 6 other administrators.

This position requires on call rotation (1 week) that is every 8 weeks. Must be able to work 2 weekends a year for semi-annual disaster recovery exercises. Jack Henry offers competitive benefits and career advancement for our Associates. Possible travel up to 5% to attend a Jack Henry & Associates (JHA) meeting or attend a conference?


  • Must have a minimum of 3 years of experience with Windows servers 2008 or 2012.
  • Must have a minimum of 18 months experience with IIs (Internet Information Services) or Apache is required.


  • Bachelor's degree is preferred.
  • Over all hands on network experience is preferred.
  • Over all SQL experience is preferred.
  • ITIL certification


  • Monitors systems for optimum performance and availability.
  • Installs, configures and maintains systems, such as LAN, WAN, Internet and/or data networks.
  • Implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
  • Troubleshoots and resolves customer and internally-reported system problems.
  • Implements and monitors corporate security policies.
  • Documents and implements system procedures, policies and events.
  • Participates in on-call 24x7 support rotation.
  • Performs essential functions required for effective system backup and restore testing.
  • Performs periodic recovery testing of DR plans.
  • May manage data access and data permissions.
  • Assists in managing user accounts.
  • May assist support groups with applications installed on servers.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.