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Loan Software Application Support Analyst

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Posted: October 24, 2017

Job Description

Jack Henry & Associates is looking for an individual who loves to travel!  We are currently seeking an individual to join our team of Loan Application Analysts. In this position you will travel across the country and work as a liaison between our bank clients and the software installation team. You will be responsible for all aspects of installing new or enhanced software applications, working with the customer as they prepare for the installation, as well as post installation training and support. This role is vital to a successful implementation for our banking clients, and will help strengthen the JHA and client relationship.

Jack Henry offers an excellent benefit package, a relaxed work environment, career advancement opportunities, all in a corporate culture that stresses to do the right thing, do whatever it takes, and have fun.  


  • Must have at least 18 months of working experience in a financial institution, lending or loan environment, or a professional office setting.
  • Must be able to travel 60-75% of the time.


  • 1+ years of loan operations, or back office deposit experience with a financial institution.
  • SilverLake or 20/20 experience.


  • Implementation, design, and training of the Loan Applications.
  • Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on Loan applications.
  • Communicate with other application analysts and programmers to analyze and audit transactions flowing through the system. 
  • Successful candidate will travel with a conversion team to customer site for software setup, training, conversion and implementations

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.