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Applications Analyst (Lending)

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Posted: October 4, 2017

Job Description

We are seeking an Applications Analyst to join our OnBoard Loans team at Jack Henry & Associates. In this role, you will act as the liaison between the customer and the installation team supporting platform implementations.  To be successful in this role, you will need to have strong project management and organizational skills, the ability to multi-task and the ability to work independently. The ideal candidate will have strong knowledge and experience in lending and be customer oriented.

About Our Team and Product:  

OnBoard Loans offers the intuitive design, cutting-edge features, and easy navigation that can rapidly boost branch productivity and make the lending process more tailored and seamless for your bank’s staff and customers.

Our team, OnBoard Operations, will install, train and support the OnBoard platform system for SilverLake, CIF 20/20, and Core Director banks. 

This position may be worked from  Monett, MO; Springfield, MO; or Allen, TX. 


  • Minimum of five years of operations experience in banking.
  • Must be able to travel 15-20%.


  • Associate’s or Bachelor’s degree preferred.
  • Experience with Lending.
  • Knowledge of JHA Core Banking Platforms: Silverlake, 20/20 or Core Director.
  • Experience with platform implementations or managing project work.


  • Provides remote or on-site software installation services.  Ensures software applications are installed and fully functional.
  • Prior to the installation, analyzes the customers’ existing products and consults with customer to map current system to the JHA product.
  • Consults with customers to define parameters within the software application.
  • Trains the customer on use and feature functionality of the application.
  • Communicates the customer’s needs/expectations to appropriate personnel. 
  • Notifies appropriate personnel of any application issues.
  • Interacts with Project Manager on various issues.
  • May assist customers in validating accurate conversion of all data.
  • May analyze transaction processing.
  • Mentors and provides training to employees.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.